SCOPE OF SERVICES

Customization: The customer will be provided with a customized version of all purchased products. Customizations are limited to the following elements:

custom branded logo appearing at the end of purchased video/videos
custom tagline or line of copy appearing at the end of purchased video/videos
custom hashtag or url appearing at the end of purchased video/videos
Format: The delivery of these Videos in the format of HD .mp4 files via web uploads, in the aspect ratio/ratios selected at checkout, by the deadline as cited in this agreement
Delivery date: Videos will be completed to the best of their ability (3) business days following receipt of Customer's custom assets. These assets include, but are not limited to, branding assets, tagline copy, and high-resolution logos in PNG or EPS formats. The Customer understands that any delay on their part to deliver requested assets for the video/videos may affect the final delivery date.
Revisions: At the discretion of Jayme Cowley Media Co, complementary revision hours may be provided as a courtesy to The Customer. Revision hours are defined as work/time that goes above and beyond what work/time Jayme Cowley Media Co needs and has allocated to complete a product to their own standard of quality work. An example of a revision hour requirement is as follows: The Customer provides customized assets and approves production to begin on their video product. Upon delivery of their product, The Customer decides they would like to alter the copy they have provided , and requests this change to be made by Jayme Cowley Media Co. At their discretion, Jayme Cowley Media Co may request up to $100/hour for all revision hours required, starting at a minimum of 1 hour. Jayme Cowley Media Co will present The Customer with guaranteed costs to complete changes and will not complete any billable revision work without written approval from The Customer.

OWNERSHIP AND LICENSE AGREEMENT

OWNERSHIP: In consideration of the mutual promises contained herein, and our receipt in full of the product payment, Jayme Cowley Media Co grants The Customer a non-transferable, non-sublicensable, conditional lifetime license to use purchased video content for web, social, podcast, internal, industrial and events. All intellectual property and related material ("Intellectual Property") that is developed or produced under this agreement is the property of Jayme Cowley Media Co and/or TrackClub (music licensing service). 
MUSIC:  By purchasing video products from Jayme Cowley Media Co, The Customer is agreeing to the licensing terms of TrackClub, the licenser of stock music used in all products. TrackClub's music license allows for unlimited use for web, social, podcast, internal, industrial and events. Broadcast-use (such as television commercials or radio ads) is not included in your license and is prohibited per TrackClub's licence agreement.

LIABILITY: Jayme Cowley Media Co will perform their tasks to the best of their ability, but accepts no responsibility for unforeseen circumstances including but not limited to equipment failure, power outages, inability to attend and perform services due to illness, and/or any other situation beyond Jayme Cowley Media Co's control. In the event that unforeseen circumstances occur, Jayme Cowley Media Co will use best efforts to provide similar services. Jayme Cowley Media Co's sole liability in any case shall be limited to a monetary amount no greater than the total of monies paid by The Customer.
INDEMNIFICATION: The Customer agrees to indemnify, defend and hold Jayme Cowley Media Co and its officers, directors, agents, employees, representatives, associates and affiliates and each of them, harmless from and against any and all losses, costs, damage, liability and expense, including reasonable attorneys' fees, arising out of any claim whatsoever, directly or indirectly, from the use of the products supplied to The Customer by Jayme Cowley Media Co.